Terms and Conditions

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Terms and Conditions

Welcome to our website that provides first-class servicing and repair options at affordable prices just for you. If you continue to browse and use the website or our mobile application, you are hence requested to go through the page and agree to comply with the conditions of use.

The pages are included for the mentioning of the terms and conditions applied to our services. The user must abide by these rules and regulations. Kindly read through the page carefully and thoroughly.

The below-mentioned Terms of Use and Private Policy is a legal binding agreement between Just Chillz Services and you. The term ‘us’ or ‘we’ comply with the owner of the company and website whose corporate office is at S-019B/S31 GNS Plaza Site – 4 Kasna Gautam Budh Nagar, Greater Noida, 201308. The term ‘you’ refers to the user of our website or app.

Just Chillz Services is a technology platform designed to enable users to book servicemen. These employees are employed in Just Chillz Services or maybe a part of third-party independent contractors who offer services based on the scheduled demand through the platform. Just Chillz Services is a bond between you and the third-party services that offer the information and method to obtain the services and is not liable for any of the services provided to you by such third-parties.

1. User(s) Eligibility

User(s) comprises of any individual or a business entity/organization that legally are a part of India or in any other country and has the accessibility and right to use the services provided by Just Chillz Services. The services provided by us are technology-based services that enable a user to access our services and hire a serviceman for their home problems. Our website or app provides options for solutions to all your problems in categories such as electronic appliances, electronics, flooring, repair, etc. They can be accessed through the widely used Internet in your mobile communication or laptop or computer devices.

These services are available to individuals or companies that can form legally binding contracts under the applicable law. Hence, the user(s) mustn’t be a minor as per Indian law, i.e. user(s) must be at least 18 years of age to be suitable to use our services.

Just Chillz Services recommends its users that they must abide by the related and mentioned laws while accessing the website or the app. We will not be responsible for any possible consequences caused due to your behavior while using the site or the app. Just Chillz Services may refuse service to anyone at any time, in its sole discretion.

2. User’s Agreement

This section is for the user(s) who are visitors, registered-free or paid user(s) who access the website and the app for any kind of purpose. The agreement applies to the aforementioned and also to any legal body that represents you under actual or apparent authority. User(s) is to use the site or the app solely for their own personal or internal purposes.

This agreement applies to all Just Chillz Services that are offered on both the website and the app. Any additional terms and conditions may apply to specific services used/accessed by the user(s). In the event of any inconsistency or conflict between any establishment of the terms and conditions declared herein with those of the particular service, the provisions of the terms and conditions valid to such definite services shall prevail.

3. Amendment To User(S) Agreement

Just Chillz Services has full authority to change, modify, amend, or update this agreement from time to time without any prior notification to the user(s) and the revised and restated terms and conditions of use shall be in effect immediately after it’s posted. You must stop using the services if you are not ready to adhere to the changes made. Further continuous use of the services will signify your acceptance of the changed terms and conditions. It is thus imperative and suggested to review the terms and conditions regularly.

4. Intellectual Property Rights

In consideration of the use of our platform, you represent that you are of legal age (18 years and above) to form a binding contract and are not a person who is barred from receiving services under the law in force in India or any other applicable jurisdiction. You further represent that you have provided true, current, accurate and complete information about yourself during the registration of your details on the website and the app to avail the home services.

Providing any information that it is untrue, not current, incomplete, or if we have reasonable grounds to suspect that such information is untrue, not current, incomplete, we reserve the right to terminate or suspend your account and refuse any current or future use of our website or app at any time. Just Chillz Services will not be held accountable for any omission or act arising from inaccurate information provided by the individual.

The entry of a valid phone number during the registration on our website or app through which Just Chillz Services can reach you is mandatory. By the registration of your phone number, you give consent to be contacted by us via a phone call or SMS notifications in case of any services or package updates. If you feel that this service is not suitable for you, you will be provided the option to “opt-out” of the service of receiving any further future communication whatsoever. Additionally, if at any time, you no longer wish to be opted for receiving future updates about our products and services or you wish to get your name deleted from our mailing list, please contact us for further action. You may not receive any promotional messages from us if you are registered with the DND National registry.

5. Subscriber Account, Security, And Offers And Promotions

Just Chillz Services has the right to collect your data that includes your name, contact information and other details to help facilitate the services or use of its platform to avail services. All information thus collected from the users will be on a bonafide basis. Misuse or misinterpretation of identity or contact details will lead to the automated termination of the permission to use our services or the platform without any prior notice to such users.

Accounts bearing contact numbers and email IDs of the users are created and owned by Just Chillz Services. Any offers, reward points and promotional discounts accumulated in your account can be revoked without prior notice in the event of any suspicious account activity or bad intent of the user.

The account shall be indefinitely suspended in cases where the system is unable to create a unique identity of the user for a valid mobile number or e-mail ID provided by the user. Just Chillz Services exercises the authority to suspend a user’s account in the above event and does not have the liability to share any account information whatsoever.

The user will be responsible for sustaining the confidentiality of the password and other account information. You are fully responsible for all activities that occur under your password or account. You agree to:

  • Immediately notify Just Chillz Services if you notice any unauthorized use of your password or account or any other breach of security, and
  • You must log out from your account at the end of each session;
  • Never use any other Subscriber’s account without prior authorization from Just Chillz Services.

Just Chillz Services shall not be liable for any type of loss or damage arising from your failure to adhere to the security measures mentioned above.

6. Intellectual Property Rights

Just Chillz Services is the sole proprietor or lawful licensee of all rights reserved to the web site, Just Chillz Services App and all software created to provide you with the services. Just Chillz Services provides you with a single limited license to download, access and use the Just Chillz Services App or website for the limited purpose of using the Services. The license is specifically non-transferable, personal, and non-exclusive. All content on the Just Chillz Services App or the website, which is including, but not limited to, graphics, sound, video, information, logos, designs, layout, text, images, software, etc. and any other content (“Content”) are the private and sole property of JUST CHILLZ SERVICES. The web site and Just Chillz Services App content denote trade secrets and intellectual property rights secured under the Indian laws. All ownership, title, and intellectual property rights in the web site and Just Chillz Services App and its content shall remain with JUST CHILLZ SERVICES, its affiliates or licensor’s of Just Chillz Services content, as the case may be.

All rights are hereby reserved, not otherwise claimed under this agreement or by JUST CHILLZ SERVICES. The information enclosed in the web site and Just Chillz Services App are proposed, solely to provide general information for the personal use of the user, who must accept the full responsibility for its use. JUST CHILLZ SERVICES does not represent or approve the accuracy or trustworthiness of any data, or advertisements (collectively, the “content”) contained on, downloaded, distributed through, or linked, or accessed from any of the Services included on the web site and Just Chillz Services App, or the features of any products, information or other materials displayed, or obtained by you as a result of a commercial or any other information or offer in or in connection with the Service.

We are not liable and accept no accountability for any mistakes or omissions, or the results gained from the use of this information. All information is provided “AS IS” with no guarantee of wholeness, precision, relevance or of the results gained through the use of this information. Nothing herein shall to any extent substitute for the independent investigation and the sound technical and business judgment of the user(s). In no event shall JUST CHILLZ SERVICES be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever concerning the service provided through the website or app that the user books. User(s) of this site must hereby acknowledge that any confidence upon any content shall be at their sole risk. JUST CHILLZ SERVICES reserves the right, in its sole discretion and without any compulsion, to make enhancements to, or correct any mistakes or omissions in any portion of the services listed on the website and app.

TRADEMARK

All the related logos and icons that are applied for trademarks or service marks of MY 247 Services Private Limited in various jurisdictions are secured under appropriate copyright, trademark, and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited and strict action will be taken if found to do so.

COPYRIGHT

All content on this web site and Just Chillz Services App is the copyright of JUST CHILLZ SERVICES except the third-party content and link to third-party web sites on our website.

Usage of JUST CHILLZ SERVICES content from either the website or the app to create or compile, directly or indirectly, a collection or a database (through robots or automatic devices or manual processes) without any written authorization from JUST CHILLZ SERVICES is prohibited and strict action will be taken if found to do so.

Besides, the use of the content for any purpose not specifically acceptable in this Agreement is prohibited and may lead to legal action taken against the concerned authority found to do so. As a condition of your access to and use of JUST CHILLZ SERVICES’s Services, you are bound by the agreement and agree that you will not use the web site and Just Chillz Services App service to infringe the intellectual property rights of others in any way. Upon any type of infringement of the rights of others in conjunction with the use of the JUST CHILLZ SERVICES service, JUST CHILLZ SERVICES reserves the right to terminate the account of a user(s). If JUST CHILLZ SERVICES believes or finds that the user(s) conduct is harmful to the securities of JUST CHILLZ SERVICES, its associates, or other users, or for any other reason in JUST CHILLZ SERVICES ‘s sole discretion, with or without cause.

7. Links To Third-party Sites And Advertisements

Links of the third-party sites that are provided in the web site are only for the convenience of user(s) and JUST CHILLZ SERVICES does not have any control over such sites. This includes the content, resources and terms and conditions provided by them.

The access to the services offered on the website is allowed by JUST CHILLZ SERVICES that includes the content, products or services offered by third parties. The access is provided through hyperlinks (in the form of word link, commercials, channels or otherwise) to such Third-party’s website. You are advised and suggested to first read the terms and conditions of such sites’ and/or privacy policies before using such sites so that you are aware of the terms and conditions of your use of these web sites. JUST CHILLZ SERVICES believes the user(s) to acknowledge that JUST CHILLZ SERVICES has no control over such third party’s site. We do not monitor these sites, and JUST CHILLZ SERVICES shall not be liable to anyone for such content, products or services made available on such site(s).

Certain services and aspects of the website may be supported by advertising revenue. As such, JUST CHILLZ SERVICES might display advertisements and promotions on the service. The manner, style, and degree of advertising by JUST CHILLZ SERVICES on the website and app are subject to change. The presence of advertisements on the website and Just Chillz Services app does not imply confirmation by JUST CHILLZ SERVICES of any advertised products or services.

You hereby agree that JUST CHILLZ SERVICES shall not be responsible or liable for any loss or damage of any sort sustained by you as a result of any such dealings or as the result of the presence of such advertisers on the website and the app.

8. Third-party Services

User’s communications with Independent Contractors of the third-party service providers through the use of the Platform or service of JUST CHILLZ SERVICES, including payment and delivery, services, and any other terms and conditions, warranties or depictions associated with such dealings, are solely between the User and such third-party. The User(s) is hence advised to make the concerned investigation they feel necessary before continuing with any offline or online transaction with any of these third parties.

9. Indemnity

You agree to defend, indemnify and hold harmless JUST CHILLZ SERVICES, its subsidiaries, associates, subcontractors, officers, directors, workforces, representatives, and agents, from and against any claims, damages, compulsions, losses, charges, costs or debt, and expenses (including but not limited to attorney’s fees and costs) arising from:

  • Your use and access to our platforms;
  • Violation of any terms of this agreement from your end;
  • Your violation of any third-party right, including without limitation any kind of copyright, property, or privacy rights.

10. Force Majeure

Without limiting the above mentioned, under no conditions shall JUST CHILLZ SERVICES be held accountable for any damage or loss that might occur due to the deficiency in the performance of the services. These include either direct or indirect acts of nature, forces or causes beyond reasonable control, including, internet and computer equipment failures, electrical power failures, other equipment related failures, etc.

11. Termination

Most of the content and some of the features on the web site and app are made available to visitors free of charge. However, JUST CHILLZ SERVICES exercises the authority to terminate access to certain areas of its web site and app at any time for any reason that we hold reasonable, with or without notice. JUST CHILLZ SERVICES also holds the universal right to deny access to specific users to any or all of its services without any prior notice and is not necessary to explain, to safeguard the interests of JUST CHILLZ SERVICES and/or other visitors to the web site and the app. JUST CHILLZ SERVICES reserves the right to limit, terminate or create different access to the web site and the app and its features for the different user(s), or to change any of the features or present new features without prior notice.

12. Dispute Resolution

If there is a case of any dispute arising between you and JUST CHILLZ SERVICES, we shall endeavor to provide you with the solution of neutral and cost-effective means of resolving the dispute as soon as possible. Consequently, you and JUST CHILLZ SERVICES, hereby agree to resolve any claim or controversy at law and equity that arises out of the Terms and Conditions listed here on this web page under this section. Before resorting to the filing of a formal lawsuit, we strongly encourage you to first interact with us directly to seek a resolution via email. The dispute shall be resolved through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to the litigation process.

13. Governing Law

The Terms and Conditions shall be administered in all respects by the laws and regulations of India and any legal proceeding, if arising out of this agreement, will occur exclusively in the courts located in New Delhi, India.

14. Terms & Conditions For Use Of Servicemen

The below mentioned Terms & Conditions shall apply to the user(s) or customer(s) utilizing the services offered by the Company for the hiring of Servicemen:

  • The customer shall pay the service cost or labor cost, visit or transportation cost (if applicable), item cost (if applicable), convenience cost (if applicable) and any fee presently payable or hereinafter imposed by the law or that would be required to be paid for availing of the Local Services included in the services provided by website.
  • The customer must ensure that he/she will not be a part of any of the activities mentioned below:
    • Misusing or damaging any of the devices (technical/non-technical) of the Serviceman.
    • Asking or pressurizing the serviceman to break any of the government rules for any kind of purpose. The serviceman holds the right to refuse such requests by the customer. The serviceman also has the right to refuse such work or leave such a customer’s house.
    • Misusing the Services or the Software for unlawful purposes or for causing a nuisance, annoyance, and inconvenience.
    • Sharing of confidential information which includes your password, etc.
  • The customer agrees to the terms and acknowledges that the usage of the services offered by the Company is at the sole risk of the customer and that Company disclaims all representations and warranties of any kind, whether expressed or implied as to condition, suitability or quality are excluded to the fullest extent permitted by law.
  • Without prejudgment to the above, the Company makes no representation or warranty that:
    • The services will happen to meet all the customer’s requirements/expectations
    • The Services will be uninterrupted, timely, secure, or error-free
    • The Company shall not be responsible or liable for any loss or damage, howsoever caused, occurred or suffered by the Customer arising due to availing of the services offered by the company or due to the failure of the company to provide services to its customers for any reason whatsoever including but not limited to the Customer’s disagreement with the breakdown, fractional or total failure of any network terminal, data processing system, computer transmission or telecommunications system or other conditions whether or not beyond the control of company or any person or any association involved in the above-mentioned systems.
    • The company will not be held accountable for any harm or damages of any kind arising from the use of the Services offered by the Company, including, but not limited to direct, indirect, incidental, and consequential damages.
  • The Customer shall pledge full confidence for the Company from and against in respect of any or all losses, damages and expenses (including legal fees and costs on a full insurance basis) claims and proceedings which the Company might bear directly or indirectly by any reason of or with the use or proposed use of the Services by the Customer.
  • The Company is authorized to use the location information provided by the telecommunication companies when there occurs a booking. This information will be used only to facilitate and improve the probability of locating a Serviceman for the Customer.
  • The Company shall be permitted to reveal to all companies that are within its group, or any government body as so required by law or by any request from a government organization, in its absolute discretion, deems fit or if it considers it in its interests to do so.
  • The Company shall be authorized to terminate the booking of Servicemen made by the Customer at any point in time.
  • The Company encourages all its customers to ensure the active management of the Serviceman. In the case of lost items, Company will try to locate the items on a “best-effort” basis but is not accountable in case of loss or damage to the same.
  • If the Customer doubts any Serviceman of any kind of wrongdoing (legal or illegal) or has any complaint in respect of the Services or the use of the Servicemen, the Customer has to inform the Company about it within 24 hours of using the Services.
  • The Company shall not be liable for any manner of the Independent Contractor. However, the Company encourages you to notify of any complaints that you may have against any such Independent Contractor as soon as the communication was made.
  • The Company shall be enabled to add to, modify or amend any or all these terms and conditions at any time and that the Customer shall be bound by such amendments once these changes are included in these terms and conditions at the Company’s website at www.Just Chillz Services.in on the date that Company may indicate that such addition is to come into effect.
  • The Company for quality and training purposes for future references, records all the calls made to the Company’s call center.
  • All Servicemen that are registered with the Company might be continuously tracked using GPS for security reasons only. It is mentioned to you hereby that the Company employs service providers and also hires Independent Contractors. The Company denies any liability in respect of the Independent Contractors and their services provided.
  • The Company has the right to use the customer’s contact information for its marketing purposes. These include regular SMS updates about the company to the mobile numbers registered with it. However, the customer can request to opt-out of the service.
  • The courts of Delhi, India shall have the sole and exclusive jurisdiction for any type of matter that arises from the use of the Services offered by Company or the agreement or arrangement between the Company and the Customer.

The above-mentioned terms and conditions of use and the agreement and the Privacy Policy establishes the entire agreement between the User(s) and JUST CHILLZ SERVICES for the usage and access to the web site and the app, and the Services offered by JUST CHILLZ SERVICES, superseding any prior written or oral agreements with the same subject matter herein.

15. Disclaimer

The information mentioned in this website is for general information and awareness purposes only. The information is provided and assured by JUST CHILLZ SERVICES and while we attempt to keep the information up to date and correct, we make no representations of any kind about the accuracy, reliability or availability for the website and the app or the information, products, services, or related graphics available on the website and the app for any purpose. Any dependence you place on such information is therefore strictly at your own risk.

In no event as such, we will be liable for any kind of loss or damage including without limitation, indirect or consequential loss or damage in connection with the use of this website. Through this website, your connection will be linking you to other websites which are not under the control of JUST CHILLZ SERVICES. We have no control over the type, content, and availability of these sites. The inclusion of any type of links does not necessarily imply an endorsement of the views expressed within them.

Every effort is made to keep the website to run smoothly. However, JUST CHILLZ SERVICES takes no responsibility for the website and the app being temporarily unavailable due to technical issues beyond our control.

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